Kidney Care during COVID-19 in the UK: Perspectives of Healthcare Professionals on Impacts on Care Quality and Staff Well-Being

In light of the rapid changes in healthcare delivery due to COVID-19, this study explored kidney healthcare professionals' (HCPs) perspectives on the impact of these changes on care quality and staff well-being. Fifty-nine HCPs from eight NHS Trusts across England completed an online survey and...

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Bibliographic Details
Published in:International journal of environmental research and public health 2021-12, Vol.19 (1), p.188
Main Authors: Kanavaki, Archontissa Maria, Lightfoot, Courtney Jane, Palmer, Jared, Wilkinson, Thomas James, Smith, Alice Caroline, Jones, Ceri Rhiannon
Format: Article
Language:English
Subjects:
Adaptation
Coronaviruses
COVID-19
Delivery of Health Care
Epidemics
Health care
Health care delivery
Health Personnel
Humans
Infections
Innovations
Interviews
Kidney
Kidney diseases
Kidneys
Occupational stress
Pandemics
Patient safety
Patient satisfaction
Polls & surveys
Psychologists
Qualitative Research
Quality of Health Care
SARS-CoV-2
Telemedicine
United Kingdom
Well being
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Summary:In light of the rapid changes in healthcare delivery due to COVID-19, this study explored kidney healthcare professionals' (HCPs) perspectives on the impact of these changes on care quality and staff well-being. Fifty-nine HCPs from eight NHS Trusts across England completed an online survey and eight took part in complementary semi-structured interviews between August 2020 and January 2021. Free-text survey responses and interviews were analysed using inductive thematic analysis. Themes described the rapid adaptations, concerns about care quality, benefits from innovations, high work pressure, anxiety and mental exhaustion in staff and the team as a well-being resource. Long-term retention and integration of changes and innovations can improve healthcare access and efficiency, but specification of conditions for its use is warranted. The impact of prolonged stress on renal HCPs also needs to be accounted for in quality planning. Results are further interpreted into a theoretical socio-technical framework.
ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph19010188