Digital Economy and Work-from-Home: The Rise of Home Offices Amidst the COVID-19 Outbreak in India

• Published in: Journal of the knowledge economy 2023-06, Vol.14 (2), p.924-945
• Main Authors: Mukherjee, Sramana, Narang, Dushyant
• Format: Article
• Language: English
• Subjects: Coronaviruses; COVID-19; Digital economy; Economic Policy; Economics; Economics and Finance; Entrepreneurship; R & D/Technology Policy; Work at home
• ISSN: 1868-7865; 1868-7873
• DOI: 10.1007/s13132-022-00896-0

The coronavirus pandemic that marked its presence with the need for social distancing, mandatory self-isolations, quarantines and administrative regulatory lockdowns, has, in turn, ushered in a major transition into an all-consuming digital realm, from the physical, material world. The significance of the virtual interactions on digital platforms have increased manifold with tele-mediated interrelationships occurring at work (within the work-from-home mode), education (with stay-at-home schooling), in consumption patterns (online shopping and delivery of products) and political undertakings (such as mailed in polling). As a direct outcome, the idea of space — both physical and social — are undergoing transformations in the way they are being perceived today, more so, within the economic sectors and labour processes. Remote working in India skyrocketed under the influence of COVID-19 and set newer trends in motion making it intriguing to understand how work patterns have changed under this modus operandi. Adopting a primary survey method, conducted online, among IT sector employees of India, results have been generated across various socio-demographic categories to answer questions of efficiency and productivity, availability of infrastructure and work environment, major challenges and benefits encountered and the desired continuity of work-from-home. Through this, the study seeks to highlight whether changing work practices is leading to an overarching sense of digitality over space.