Exploration of Telemidwifery: An Initiation of Application Menu in Indonesia

The midwifery continuity-of-care model improves the quality and safety of midwifery services and is highly dependent on the quality of communication and information. The service uses a semi-automated chatbot-based digital health media service defined with the new term "telemidwifery". This...

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Bibliographic Details
Published in:International journal of environmental research and public health 2022-08, Vol.19 (17), p.10713
Main Authors: Stellata, Alyxia Gita, Rinawan, Fedri Ruluwedrata, Winarno, Gatot Nyarumenteng Adhipurnawan, Susanti, Ari Indra, Purnama, Wanda Gusdya
Format: Article
Language:English
Subjects:
Childrens health
Communication
Continuity of care
Data collection
Female
Focus Groups
Health facilities
Health services
Humans
Indonesia
Infant mortality
Midwifery - methods
Midwifery education
Miscarriage
Population
Pregnancy
Pregnant Women
Qualitative Research
Software quality
Telemedicine
Villages
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Summary:The midwifery continuity-of-care model improves the quality and safety of midwifery services and is highly dependent on the quality of communication and information. The service uses a semi-automated chatbot-based digital health media service defined with the new term "telemidwifery". This study aimed to explore the telemidwifery menu content for village midwives and pregnant women in the Purwakarta Regency, West Java, Indonesia. The qualitative research method was used to explore with focus group discussion (FGD). The data collection technique was purposive sampling. The research subjects were 15 village midwives and 6 multiparous pregnant women. The results of this study involved 15 characteristics of menu content: (1) Naming, (2) Digital Communication, (3) Digital Health Services, (4) Telemidwifery Features, (5) Digital Check Features, (6) Media Services, (7) Attractiveness, (8) Display, (9) Ease of Use, (10) Clarity of Instructions, (11) Use of Language, (12) Substances, (13) Benefits, (14) Appropriateness of Values, and (15) Supporting Components. The content characteristics of this telemidwifery menu were assigned to the ISO 9126 Model standards for usability, functionality, and efficiency. The conclusion is that the 15 themes constitute the characteristic menu content required within the initiation of telemidwifery.
ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph191710713