MEASURING HUMAN FACTORS IN MAINTENANCE: A LITERATURE REVIEW

Strategies to manage the human factors in maintenance are documented in the maintenance management and human sciences spaces. However, it is unclear from the literature which indicators and measurements should be used for these factors. It is also unclear how to integrate them into traditional maint...

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Bibliographic Details
Published in:South African journal of industrial engineering 2020-12, Vol.31 (4), p.104-114
Main Authors: Peach, Rina, Visser, Krige
Format: Article
Language:English
Subjects:
Aviation
Blood pressure
Communication
Correlation analysis
Engineering, Industrial
Enterprise resource planning
Fatigue
Heart rate
Hormones
Human factors
Human factors research
Human performance
Influence
Literature reviews
Maintenance management
Nuclear power plants
Questionnaires
Stress
Workloads
Citations: Items that cite this one
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Description
Summary:Strategies to manage the human factors in maintenance are documented in the maintenance management and human sciences spaces. However, it is unclear from the literature which indicators and measurements should be used for these factors. It is also unclear how to integrate them into traditional maintenance performance frameworks. This article summarises the maintenance human factors and measurements found in the literature. A systematic literature review of the most often cited human factors indicated a statistically significant correlation with the 'human factors analysis and classification system - maintenance extension' framework. A hierarchal maintenance measurement framework that includes these maintenance human factors is proposed.
ISSN:2224-7890
1012-277X
2224-7890
DOI:10.7166/31-4-2325