Quality in the Work Environment: a prerepuisite for succes in New Service Development

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Bibliographic Details
Published in:Managing service quality 2003, Vol.13 (2), p.148
Main Authors: Edvardsson, Bo, Gustavsson, BO
Format: Article
Language:English
Subjects:
Business Administration
Företagsekonomi
Online Access:Get full text
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ISSN:0960-4529
1758-8030