Leading Horses to Water: Lessons from a Decade of Helping Psychological Therapy Services Use Routine Outcome Measurement to Improve Practice

We summarise the recent reflections of five thought leaders in the field of routine outcome measurement (ROM) for psychological therapy, and then add our own experience of introducing a national ROM system in the UK. We highlight, in particular, the post-implementation challenge of securing data of...

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Bibliographic Details
Published in:Administration and policy in mental health and mental health services research 2016-05, Vol.43 (3), p.279-285
Main Authors: Mellor-Clark, John, Cross, Simone, Macdonald, James, Skjulsvik, Tommy
Format: Article
Language:English
Subjects:
Best practice
Clinical medicine
Clinical Psychology
Counseling
Discipline
Feedback
Handbooks
Health Administration
Health Informatics
Health information
Health services
Horses
Humans
Measurement
Medicine
Medicine & Public Health
Mental disorders
Mental Disorders - therapy
Mental health
Mental Health Services - organization & administration
Mental Health Services - standards
Meta-analysis
Organizational change
Outcome Assessment (Health Care) - organization & administration
Point of View
Psychiatry
Psychotherapy
Psychotherapy - organization & administration
Psychotherapy - standards
Public Health
Quality Improvement
Quality of service
Reliability
Reproducibility of Results
Service provision
Social services delivery
Therapy
Training
Uptake
Water
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Summary:We summarise the recent reflections of five thought leaders in the field of routine outcome measurement (ROM) for psychological therapy, and then add our own experience of introducing a national ROM system in the UK. We highlight, in particular, the post-implementation challenge of securing data of sufficient reliability to help inform service quality improvements. We ground our conclusions and recommendations in the rapidly evolving discipline of implementation science, and offer a best practice model for applying research recommendations in practice settings. In this context we portray ROM implementation as significant organizational change that benefits from rigorous process and clearly defined, well-communicated targets.
ISSN:0894-587X
1573-3289
1573-3289
DOI:10.1007/s10488-014-0587-8