Navigating the Utopia and Dystopia Perspectives of Artificial Intelligence

This article examines the complex implications of artificial intelligence (AI) in societal and commercial contexts and challenges both utopian and dystopian perspectives. It highlights two key areas: AI’s impact on the meaning of labor and on human-machine interaction. We argue that AI will not only...

Full description

Saved in:
Bibliographic Details
Published in:Communications of the Association for Information Systems 2024, Vol.55, p.854-874
Main Authors: Carroll, Noel, Holmström, Jonny, Stahl, Bernd C., Fabian, Nicolai E.
Format: Article
Language:English
Subjects:
Artificial Intelligence
Dystopia Perspective
Research Agenda
Sociotechnical
Utopia Perspective
Work
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This article examines the complex implications of artificial intelligence (AI) in societal and commercial contexts and challenges both utopian and dystopian perspectives. It highlights two key areas: AI’s impact on the meaning of labor and on human-machine interaction. We argue that AI will not only displace jobs but also enhance employment by augmenting human capabilities. While fears of automation are rooted in current socio-economic structures, AI has the potential to shift discourse towards a more optimistic view, emphasizing human augmentation. The article advocates for a balanced approach to harness AI’s potential while mitigating alarmism. We also call for further research into AI's future trajectory aiming to harness its benefits while addressing associated risks and concerns.
ISSN:1529-3181
1529-3181
DOI:10.17705/1CAIS.05533