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A multinational investigation of healthcare needs, preferences, and expectations in supportive cancer care: co-creating the LifeChamps digital platform

Purpose This study is to evaluate healthcare needs, preferences, and expectations in supportive cancer care as perceived by cancer survivors, family caregivers, and healthcare professionals. Methods Key stakeholders consisted of cancer survivors diagnosed with breast cancer, prostate cancer, or mela...

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Published in:Journal of cancer survivorship 2023-08, Vol.17 (4), p.1094-1110
Main Authors: Marshall-McKenna, Rebecca, Kotronoulas, Grigorios, Kokoroskos, Emmanouil, Granados, Andrea Gil, Papachristou, Panagiotis, Papachristou, Nikolaos, Collantes, Gonzalo, Petridis, Georgios, Billis, Antonis, Bamidis, Panagiotis D.
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container_title Journal of cancer survivorship
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creator Marshall-McKenna, Rebecca
Kotronoulas, Grigorios
Kokoroskos, Emmanouil
Granados, Andrea Gil
Papachristou, Panagiotis
Papachristou, Nikolaos
Collantes, Gonzalo
Petridis, Georgios
Billis, Antonis
Bamidis, Panagiotis D.
description Purpose This study is to evaluate healthcare needs, preferences, and expectations in supportive cancer care as perceived by cancer survivors, family caregivers, and healthcare professionals. Methods Key stakeholders consisted of cancer survivors diagnosed with breast cancer, prostate cancer, or melanoma; adult family caregivers; and healthcare professionals involved in oncology. Recruitment was via several routes, and data were collected via either online surveys or telephone interviews in Greece, Spain, Sweden, and the UK. Framework analysis was applied to the dataset. Results One hundred and fifty-five stakeholders participated: 70 cancer survivors, 23 family caregivers, and 62 healthcare professionals (13 clinical roles). Cancer survivors and family caregivers’ needs included information and support on practical/daily living, as frustration was apparent with the lack of follow-up services. Healthcare professionals agreed on a multidisciplinary health service with a “focus on the patient” and availability closer to home. Most healthcare professionals acknowledged that patient-reported outcomes may provide “better individualised care”. Cancer survivors and family caregivers generally felt that the digital platform would be useful for timely personalised support and aided communication. Healthcare professionals were supportive of the “proactive” functionality of the platform and the expected advantages. Anticipated challenges were integration obstacles such as workload/infrastructure and training/support in using the new technology. Conclusions Obtaining key stakeholders’ insights provided a foundation for action to further co-create the LifeChamps digital platform to meet needs and priorities and deliver enhanced supportive care to “older” cancer survivors. Implications for cancer survivors Co-creation provided insight into gaps where digital support may enhance health and well-being.
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Methods Key stakeholders consisted of cancer survivors diagnosed with breast cancer, prostate cancer, or melanoma; adult family caregivers; and healthcare professionals involved in oncology. Recruitment was via several routes, and data were collected via either online surveys or telephone interviews in Greece, Spain, Sweden, and the UK. Framework analysis was applied to the dataset. Results One hundred and fifty-five stakeholders participated: 70 cancer survivors, 23 family caregivers, and 62 healthcare professionals (13 clinical roles). Cancer survivors and family caregivers’ needs included information and support on practical/daily living, as frustration was apparent with the lack of follow-up services. Healthcare professionals agreed on a multidisciplinary health service with a “focus on the patient” and availability closer to home. Most healthcare professionals acknowledged that patient-reported outcomes may provide “better individualised care”. Cancer survivors and family caregivers generally felt that the digital platform would be useful for timely personalised support and aided communication. Healthcare professionals were supportive of the “proactive” functionality of the platform and the expected advantages. Anticipated challenges were integration obstacles such as workload/infrastructure and training/support in using the new technology. Conclusions Obtaining key stakeholders’ insights provided a foundation for action to further co-create the LifeChamps digital platform to meet needs and priorities and deliver enhanced supportive care to “older” cancer survivors. Implications for cancer survivors Co-creation provided insight into gaps where digital support may enhance health and well-being.</description><identifier>ISSN: 1932-2259</identifier><identifier>EISSN: 1932-2267</identifier><identifier>DOI: 10.1007/s11764-022-01289-7</identifier><identifier>PMID: 36367615</identifier><language>eng</language><publisher>New York: Springer US</publisher><subject>Adult ; Breast cancer ; Breast Neoplasms ; Cancer ; Cancer Survivors ; Caregivers ; Delivery of Health Care ; Frustration ; Health care ; Health Informatics ; Health Promotion and Disease Prevention ; Health services ; Humans ; Male ; Medical personnel ; Medicine ; Medicine &amp; Public Health ; Melanoma ; Motivation ; New technology ; Oncology ; Patients ; Primary Care Medicine ; Prostate cancer ; Public Health ; Quality of Life Research ; Survival ; Well being</subject><ispartof>Journal of cancer survivorship, 2023-08, Vol.17 (4), p.1094-1110</ispartof><rights>The Author(s) 2022</rights><rights>2022. 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Cancer survivors and family caregivers generally felt that the digital platform would be useful for timely personalised support and aided communication. Healthcare professionals were supportive of the “proactive” functionality of the platform and the expected advantages. Anticipated challenges were integration obstacles such as workload/infrastructure and training/support in using the new technology. Conclusions Obtaining key stakeholders’ insights provided a foundation for action to further co-create the LifeChamps digital platform to meet needs and priorities and deliver enhanced supportive care to “older” cancer survivors. 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subjects Adult
Breast cancer
Breast Neoplasms
Cancer
Cancer Survivors
Caregivers
Delivery of Health Care
Frustration
Health care
Health Informatics
Health Promotion and Disease Prevention
Health services
Humans
Male
Medical personnel
Medicine
Medicine & Public Health
Melanoma
Motivation
New technology
Oncology
Patients
Primary Care Medicine
Prostate cancer
Public Health
Quality of Life Research
Survival
Well being
title A multinational investigation of healthcare needs, preferences, and expectations in supportive cancer care: co-creating the LifeChamps digital platform
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