How does brand-related user-generated content differ across social media? Evidence reloaded

In light of the relevant changes in the social media environment in recent years, this paper extends the theoretical framework of user-generated content (UGC) dimensions and updates evidence on how brand-related UGC characteristics vary across social media. Using content analysis and statistical ana...

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Bibliographic Details
Published in:Journal of business research 2019-03, Vol.96, p.322-339
Main Authors: Roma, Paolo, Aloini, Davide
Format: Article
Language:English
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