The design of the evaluation system of e-commerce shopping after-sales service

In the context of rapid development of e-commerce, after-sales service, as the main part of the modern commodity trading, has shown its increasing importance in the development process for on-line shopping enterprises. According to the investigation and analysis of the after-sales service about its...

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Bibliographic Details
Main Author: Chang Jun Yan
Format: Conference Proceeding
Language:English
Subjects:
Online Access:Get full text
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