Mapping Use, Storytelling, and Experience Design: User-Network Tracking as a Component of Usability and Sustainability
Framed around three different antenarratives about system development, this article builds on established user-centered theories to present a mixed-method approach to user experience (UX) design. By combining network theory, storytelling, and process mapping, this article provides a practical method...
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| Published in: | Journal of business and technical communication 2018-04, Vol.32 (2), p.198-228 |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Citations: | Items that this one cites Items that cite this one |
| Online Access: | Get full text |
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