Designing for imaginary friends: information architecture, personas and the politics of user-centered design

This article considers the problematic relationship between new media designers and users in current texts written about user-centered design (UCD) techniques. To better understand and solidify the importance of the user within the technological artifact, these designers often create ‘personas’ — pr...

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Bibliographic Details
Published in:New media & society 2010-05, Vol.12 (3), p.401-416
Main Author: Massanari, Adrienne L.
Format: Article
Language:English
Subjects:
Architecture
Design
Discourse
New technology
Politics
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