Back, K., & Back, K. (1982). Assertiveness at work : a practical guide to handling awkward situations / Ken and Kate Back: A practical guide to handling awkward situations. McGraw-Hill.
Chicago Style (17th ed.) CitationBack, Ken, and Kate Back. Assertiveness at Work : A Practical Guide to Handling Awkward Situations / Ken and Kate Back: A Practical Guide to Handling Awkward Situations. London: McGraw-Hill, 1982.
MLA (9th ed.) CitationBack, Ken, and Kate Back. Assertiveness at Work : A Practical Guide to Handling Awkward Situations / Ken and Kate Back: A Practical Guide to Handling Awkward Situations. McGraw-Hill, 1982.
Warning: These citations may not always be 100% accurate.