APA (7th ed.) Citation

Sasser, W. E., Olsen, R. P., & Wyckoff, D. D. (1978). Management of service operations : text, cases, and readings / W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff: Text, cases, and readings. Allyn and Bacon.

Chicago Style (17th ed.) Citation

Sasser, W. Earl, R Paul Olsen, and Donald Daryl Wyckoff. Management of Service Operations : Text, Cases, and Readings / W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff: Text, Cases, and Readings. Boston, Mass. ; London: Allyn and Bacon, 1978.

MLA (9th ed.) Citation

Sasser, W. Earl, et al. Management of Service Operations : Text, Cases, and Readings / W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff: Text, Cases, and Readings. Allyn and Bacon, 1978.

Warning: These citations may not always be 100% accurate.