APA (7th ed.) Citation

Wellemin, J. H. (1990). Customer satisfaction through total quality / John H. Wellemin. Chartwell-Bratt.

Chicago Style (17th ed.) Citation

Wellemin, John H. Customer Satisfaction Through Total Quality / John H. Wellemin. Bromley: Chartwell-Bratt, 1990.

MLA (9th ed.) Citation

Wellemin, John H. Customer Satisfaction Through Total Quality / John H. Wellemin. Chartwell-Bratt, 1990.

Warning: These citations may not always be 100% accurate.