APA (7th ed.) Citation

Heskett, J. L. (1986). Managing in the service economy / James L. Heskett. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Heskett, James L. Managing in the Service Economy / James L. Heskett. Boston, Mass.: Harvard Business School Press, 1986.

MLA (9th ed.) Citation

Heskett, James L. Managing in the Service Economy / James L. Heskett. Harvard Business School Press, 1986.

Warning: These citations may not always be 100% accurate.