Total quality management (Conference) London, England), & Oakland, J. S. (1989). Total quality management / edited by J.S. Oakland. IFS.
Chicago Style (17th ed.) CitationTotal quality management (Conference) London, England), and John S. Oakland. Total Quality Management / Edited by J.S. Oakland. Bedford: IFS, 1989.
MLA (9th ed.) CitationTotal quality management (Conference) London, England), and John S. Oakland. Total Quality Management / Edited by J.S. Oakland. IFS, 1989.
Warning: These citations may not always be 100% accurate.