Pera International & Hakes, C. (1991). Total quality management : the key to business improvement / edited by Chris Hakes: The key to business improvement. Chapman and Hall.
Chicago Style (17th ed.) CitationPera International and Chris Hakes. Total Quality Management : The Key to Business Improvement / Edited by Chris Hakes: The Key to Business Improvement. London: Chapman and Hall, 1991.
MLA (9th ed.) CitationPera International and Chris Hakes. Total Quality Management : The Key to Business Improvement / Edited by Chris Hakes: The Key to Business Improvement. Chapman and Hall, 1991.
Warning: These citations may not always be 100% accurate.