APA (7th ed.) Citation

Moores, B. (1986). Are they being served? : quality consciousness in service industries / edited by Brian Moores: Quality consciousness in service industries. Philip Allan.

Chicago Style (17th ed.) Citation

Moores, Brian. Are They Being Served? : Quality Consciousness in Service Industries / Edited by Brian Moores: Quality Consciousness in Service Industries. Oxford: Philip Allan, 1986.

MLA (9th ed.) Citation

Moores, Brian. Are They Being Served? : Quality Consciousness in Service Industries / Edited by Brian Moores: Quality Consciousness in Service Industries. Philip Allan, 1986.

Warning: These citations may not always be 100% accurate.