Total Quality Management (Conference) London, England), & Oakland, J. S. (1991). Total quality management : proceedings of the 4th International Conference / edited by Prof. John S. Oakland: Proceedings of the 4th International Conference. IFS.
Chicago Style (17th ed.) CitationTotal Quality Management (Conference) London, England), and John S. Oakland. Total Quality Management : Proceedings of the 4th International Conference / Edited by Prof. John S. Oakland: Proceedings of the 4th International Conference. Bedford: IFS, 1991.
MLA (9th ed.) CitationTotal Quality Management (Conference) London, England), and John S. Oakland. Total Quality Management : Proceedings of the 4th International Conference / Edited by Prof. John S. Oakland: Proceedings of the 4th International Conference. IFS, 1991.