Pike, J. R., & Barnes, R. (1994). TQM in action : a practical approach to continuous performance improvement / John Pike and Richard Barnes: A practical approach to continuous performance improvement. Chapman & Hall.
Chicago Style (17th ed.) CitationPike, John R., and Richard Barnes. TQM in Action : A Practical Approach to Continuous Performance Improvement / John Pike and Richard Barnes: A Practical Approach to Continuous Performance Improvement. London: Chapman & Hall, 1994.
MLA (9th ed.) CitationPike, John R., and Richard Barnes. TQM in Action : A Practical Approach to Continuous Performance Improvement / John Pike and Richard Barnes: A Practical Approach to Continuous Performance Improvement. Chapman & Hall, 1994.
Warning: These citations may not always be 100% accurate.