Berk, J., & Berk, S. (1993). Total quality management : implementing continuous improvement / Joseph & Susan Berk: Implementing continuous improvement. Sterling.
Chicago Style (17th ed.) CitationBerk, Joseph, and Susan Berk. Total Quality Management : Implementing Continuous Improvement / Joseph & Susan Berk: Implementing Continuous Improvement. New York: Sterling, 1993.
MLA (9th ed.) CitationBerk, Joseph, and Susan Berk. Total Quality Management : Implementing Continuous Improvement / Joseph & Susan Berk: Implementing Continuous Improvement. Sterling, 1993.
Warning: These citations may not always be 100% accurate.