APA (7th ed.) Citation

Gaster, L. (1995). Quality in public services : managers' choices / Lucy Gaster: Managers' choices. Open University Press.

Chicago Style (17th ed.) Citation

Gaster, Lucy. Quality in Public Services : Managers' Choices / Lucy Gaster: Managers' Choices. Buckingham: Open University Press, 1995.

MLA (9th ed.) Citation

Gaster, Lucy. Quality in Public Services : Managers' Choices / Lucy Gaster: Managers' Choices. Open University Press, 1995.

Warning: These citations may not always be 100% accurate.