Whitford, B., & Bird, R. (1996). The pursuit of quality : how organisations in the United Kingdom are attaining excellence through quality certification & total quality management systems / Brett Whitford & Rebecca Bird: How organisations in the United Kingdom are attaining excellence through quality certification & total quality management systems. Prentice Hall.
Chicago Style (17th ed.) CitationWhitford, Brett, and Rebecca Bird. The Pursuit of Quality : How Organisations in the United Kingdom Are Attaining Excellence Through Quality Certification & Total Quality Management Systems / Brett Whitford & Rebecca Bird: How Organisations in the United Kingdom Are Attaining Excellence Through Quality Certification & Total Quality Management Systems. New York ; London: Prentice Hall, 1996.
MLA (9th ed.) CitationWhitford, Brett, and Rebecca Bird. The Pursuit of Quality : How Organisations in the United Kingdom Are Attaining Excellence Through Quality Certification & Total Quality Management Systems / Brett Whitford & Rebecca Bird: How Organisations in the United Kingdom Are Attaining Excellence Through Quality Certification & Total Quality Management Systems. Prentice Hall, 1996.