APA (7th ed.) Citation

Central Computer and Telecommunications Agency. (1996). IT service management case studies / CCTA - The Government Centre for Information Systems. HMSO.

Chicago Style (17th ed.) Citation

Central Computer and Telecommunications Agency. IT Service Management Case Studies / CCTA - The Government Centre for Information Systems. London: HMSO, 1996.

MLA (9th ed.) Citation

Central Computer and Telecommunications Agency. IT Service Management Case Studies / CCTA - The Government Centre for Information Systems. HMSO, 1996.

Warning: These citations may not always be 100% accurate.