Self-service in academic libraries : future or fallacy? : proceedings of a conference organised by Information Services, University of Sunderland in conjunction with SCONUL, held at St. Peter's campus, University of Sunderland, 24/26 June 1996 / edited by Andrew McDonald and Janet Stafford. - McDonald, A. C. (Andrew C.); Stafford, Janet (University of Sunderland Press, 1997)