APA (7th ed.) Citation

Stafford, B., Kellard, K., & Horsley, E. (1997). Customer contact with the Benefits Agency / Bruce Stafford, Karen Kellard and Elizabeth Horsley. Stationery Office.

Chicago Style (17th ed.) Citation

Stafford, Bruce, Karen Kellard, and Elizabeth Horsley. Customer Contact with the Benefits Agency / Bruce Stafford, Karen Kellard and Elizabeth Horsley. London: Stationery Office, 1997.

MLA (9th ed.) Citation

Stafford, Bruce, et al. Customer Contact with the Benefits Agency / Bruce Stafford, Karen Kellard and Elizabeth Horsley. Stationery Office, 1997.

Warning: These citations may not always be 100% accurate.