Harrington, H. J., & Mathers, D. D. (1997). ISO 9000 and beyond : from compliance to performance improvement / H. James Harrington & Dwayne D. Mathers: From compliance to performance improvement. McGraw-Hill.
Chicago Style (17th ed.) CitationHarrington, H. J., and Dwayne D. Mathers. ISO 9000 and Beyond : From Compliance to Performance Improvement / H. James Harrington & Dwayne D. Mathers: From Compliance to Performance Improvement. New York ; London: McGraw-Hill, 1997.
MLA (9th ed.) CitationHarrington, H. J., and Dwayne D. Mathers. ISO 9000 and Beyond : From Compliance to Performance Improvement / H. James Harrington & Dwayne D. Mathers: From Compliance to Performance Improvement. McGraw-Hill, 1997.
Warning: These citations may not always be 100% accurate.