Merrill, P. (1997). Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill: Benchmarking best practices in the quality change process. Productivity Press.
Chicago Style (17th ed.) CitationMerrill, Peter. Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process / Peter Merrill: Benchmarking Best Practices in the Quality Change Process. Portland, Or.: Productivity Press, 1997.
MLA (9th ed.) CitationMerrill, Peter. Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process / Peter Merrill: Benchmarking Best Practices in the Quality Change Process. Productivity Press, 1997.
Warning: These citations may not always be 100% accurate.