APA (7th ed.) Citation

Dutka, A. F. (1995). AMA handbook for customer satisfaction / Alan Dutka. NTC Business Books.

Chicago Style (17th ed.) Citation

Dutka, Alan F. AMA Handbook for Customer Satisfaction / Alan Dutka. Lincolnwood, IL: NTC Business Books, 1995.

MLA (9th ed.) Citation

Dutka, Alan F. AMA Handbook for Customer Satisfaction / Alan Dutka. NTC Business Books, 1995.

Warning: These citations may not always be 100% accurate.