Ostroff, F. (1999). The horizontal organization : what the organization of the future looks like and how it delivers value to customers / Frank Ostroff: What the organization of the future looks like and how it delivers value to customers. Oxford University Press.
Chicago Style (17th ed.) CitationOstroff, Frank. The Horizontal Organization : What the Organization of the Future Looks like and How It Delivers Value to Customers / Frank Ostroff: What the Organization of the Future Looks like and How It Delivers Value to Customers. New York ; Oxford: Oxford University Press, 1999.
MLA (9th ed.) CitationOstroff, Frank. The Horizontal Organization : What the Organization of the Future Looks like and How It Delivers Value to Customers / Frank Ostroff: What the Organization of the Future Looks like and How It Delivers Value to Customers. Oxford University Press, 1999.