APA (7th ed.) Citation

Fitzgerald, L., & Moon, P. (1996). Performance measurement in service industries : making it work / Lin Fitzgerald, Philip Moon: Making it work. Chartered Institute of Management Accountants.

Chicago Style (17th ed.) Citation

Fitzgerald, Lin, and Philip Moon. Performance Measurement in Service Industries : Making It Work / Lin Fitzgerald, Philip Moon: Making It Work. London: Chartered Institute of Management Accountants, 1996.

MLA (9th ed.) Citation

Fitzgerald, Lin, and Philip Moon. Performance Measurement in Service Industries : Making It Work / Lin Fitzgerald, Philip Moon: Making It Work. Chartered Institute of Management Accountants, 1996.

Warning: These citations may not always be 100% accurate.