APA (7th ed.) Citation

Wright, J. N. (1999). The management of service operations / J. Nevan Wright. Cassell.

Chicago Style (17th ed.) Citation

Wright, J. Nevan. The Management of Service Operations / J. Nevan Wright. London: Cassell, 1999.

MLA (9th ed.) Citation

Wright, J. Nevan. The Management of Service Operations / J. Nevan Wright. Cassell, 1999.

Warning: These citations may not always be 100% accurate.