APA (7th ed.) Citation

Weinstein, A., & Johnson, W. C. (1999). Designing and developing superior customer value : concepts, cases, and applications / Art Weinstein, William C. Johnson: Concepts, cases, and applications. St. Lucie.

Chicago Style (17th ed.) Citation

Weinstein, Art, and William C. Johnson. Designing and Developing Superior Customer Value : Concepts, Cases, and Applications / Art Weinstein, William C. Johnson: Concepts, Cases, and Applications. Boca Raton (Fla.) ; London: St. Lucie, 1999.

MLA (9th ed.) Citation

Weinstein, Art, and William C. Johnson. Designing and Developing Superior Customer Value : Concepts, Cases, and Applications / Art Weinstein, William C. Johnson: Concepts, Cases, and Applications. St. Lucie, 1999.

Warning: These citations may not always be 100% accurate.