Rosson, M. B., & Carroll, J. M. (2001). Usability engineering : scenario-based development of human-computer interaction / Mary Beth Rosson [and] John M. Carroll: Scenario-based development of human-computer interaction. Morgan Kaufmann.
Chicago Style (17th ed.) CitationRosson, Mary Beth, and John M. Carroll. Usability Engineering : Scenario-based Development of Human-computer Interaction / Mary Beth Rosson [and] John M. Carroll: Scenario-based Development of Human-computer Interaction. San Francisco, Calif. : London: Morgan Kaufmann, 2001.
MLA (9th ed.) CitationRosson, Mary Beth, and John M. Carroll. Usability Engineering : Scenario-based Development of Human-computer Interaction / Mary Beth Rosson [and] John M. Carroll: Scenario-based Development of Human-computer Interaction. Morgan Kaufmann, 2001.