Kaplan, R. S., & Norton, D. P. (2000). The strategy-focused organization : how balanced scorecard companies thrive in the new business environment / Robert S. Kaplan, David P. Norton: How balanced scorecard companies thrive in the new business environment. Harvard Business School.
Chicago Style (17th ed.) CitationKaplan, Robert S., and David P. Norton. The Strategy-focused Organization : How Balanced Scorecard Companies Thrive in the New Business Environment / Robert S. Kaplan, David P. Norton: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston, Mass.: Harvard Business School, 2000.
MLA (9th ed.) CitationKaplan, Robert S., and David P. Norton. The Strategy-focused Organization : How Balanced Scorecard Companies Thrive in the New Business Environment / Robert S. Kaplan, David P. Norton: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School, 2000.