Library Catalogue Plus

APA (7th ed.) Citation

Terninko, J. (1997). Step-by-step QFD : customer-driven product design / John Terninko: Customer-driven product design (2nd ed.). St. Lucie Press.

Chicago Style (17th ed.) Citation

Terninko, John. Step-by-step QFD : Customer-driven Product Design / John Terninko: Customer-driven Product Design. 2nd ed. Boca Raton, Fla.: St. Lucie Press, 1997.

MLA (9th ed.) Citation

Terninko, John. Step-by-step QFD : Customer-driven Product Design / John Terninko: Customer-driven Product Design. 2nd ed. St. Lucie Press, 1997.