APA (7th ed.) Citation

Hardy, W. C. (2003). VoIP service quality : measuring and evaluating packet-switched voice / William C. Hardy: Measuring and evaluating packet-switched voice. McGraw-Hill.

Chicago Style (17th ed.) Citation

Hardy, William C. VoIP Service Quality : Measuring and Evaluating Packet-switched Voice / William C. Hardy: Measuring and Evaluating Packet-switched Voice. New York ; London: McGraw-Hill, 2003.

MLA (9th ed.) Citation

Hardy, William C. VoIP Service Quality : Measuring and Evaluating Packet-switched Voice / William C. Hardy: Measuring and Evaluating Packet-switched Voice. McGraw-Hill, 2003.

Warning: These citations may not always be 100% accurate.