Mertins, K., Heisig, P., & Vorbeck, J. (2003). Knowledge management : concepts and best practices / Kai Mertins, Peter Heisig, Jens Vorbeck, editors: Concepts and best practices (2nd ed.). Springer.
Chicago Style (17th ed.) CitationMertins, Kai, Peter Heisig, and Jens Vorbeck. Knowledge Management : Concepts and Best Practices / Kai Mertins, Peter Heisig, Jens Vorbeck, Editors: Concepts and Best Practices. 2nd ed. Berlin ; London: Springer, 2003.
MLA (9th ed.) CitationMertins, Kai, et al. Knowledge Management : Concepts and Best Practices / Kai Mertins, Peter Heisig, Jens Vorbeck, Editors: Concepts and Best Practices. 2nd ed. Springer, 2003.
Warning: These citations may not always be 100% accurate.