Peppard, J., & Rowland, P. (1995). The Essence of business process re-engineering /. Prentice Hall.
Chicago Style (17th ed.) CitationPeppard, Joe, and Philip Rowland. The Essence of Business Process Re-engineering /. Hemel Hempstead: Prentice Hall, 1995.
MLA (9th ed.) CitationPeppard, Joe, and Philip Rowland. The Essence of Business Process Re-engineering /. Prentice Hall, 1995.
Warning: These citations may not always be 100% accurate.