APA (7th ed.) Citation

Evans, J. R., & Dean, J. W. (2003). Total quality : management, organization and strategy / James R. Evans, James W. Dean, Jr: Management, organization and strategy (3rd ed.). South-Western.

Chicago Style (17th ed.) Citation

Evans, James R., and James W. Dean. Total Quality : Management, Organization and Strategy / James R. Evans, James W. Dean, Jr: Management, Organization and Strategy. 3rd ed. Mason, Ohio: South-Western, 2003.

MLA (9th ed.) Citation

Evans, James R., and James W. Dean. Total Quality : Management, Organization and Strategy / James R. Evans, James W. Dean, Jr: Management, Organization and Strategy. 3rd ed. South-Western, 2003.

Warning: These citations may not always be 100% accurate.