APA (7th ed.) Citation

Damelio, R. (1996). The basics of process mapping / Robert Damelio. Productivity Inc.

Chicago Style (17th ed.) Citation

Damelio, Robert. The Basics of Process Mapping / Robert Damelio. Portland, Or.: Productivity Inc, 1996.

MLA (9th ed.) Citation

Damelio, Robert. The Basics of Process Mapping / Robert Damelio. Productivity Inc, 1996.

Warning: These citations may not always be 100% accurate.