Library Catalogue Plus

APA (7th ed.) Citation

Kunst, P., & Lemmink, J. (1997). Managing service quality. edited by Paul Kunst, Jos Lemmink. Paul Chapman Pub..

Chicago Style (17th ed.) Citation

Kunst, Paul, and Jos Lemmink. Managing Service Quality. Edited by Paul Kunst, Jos Lemmink. London: Paul Chapman Pub., 1997.

MLA (9th ed.) Citation

Kunst, Paul, and Jos Lemmink. Managing Service Quality. Edited by Paul Kunst, Jos Lemmink. Paul Chapman Pub., 1997.