International City/County Management Association & Hatry, H. P. (2006). How effective are your community services? : procedures for performance measurement / Harry P. Hatry ... [et al.]: Procedures for performance measurement (3rd ed.). ICMA ; Urban Institute.
Chicago Style (17th ed.) CitationInternational City/County Management Association and Harry P. Hatry. How Effective Are Your Community Services? : Procedures for Performance Measurement / Harry P. Hatry ... [et Al.]: Procedures for Performance Measurement. 3rd ed. Washington, D.C. : Washington, D.C.: ICMA ; Urban Institute, 2006.
MLA (9th ed.) CitationInternational City/County Management Association and Harry P. Hatry. How Effective Are Your Community Services? : Procedures for Performance Measurement / Harry P. Hatry ... [et Al.]: Procedures for Performance Measurement. 3rd ed. ICMA ; Urban Institute, 2006.