Linoff, G. S., & Berry, M. J. (2004). Data mining techniques for marketing, sales, and customer relationship management / Gordon Linoff and Michael Berry: For marketing, sales, and customer relationship management (2nd ed.). Wiley.
Chicago Style (17th ed.) CitationLinoff, Gordon S., and Michael J. Berry. Data Mining Techniques for Marketing, Sales, and Customer Relationship Management / Gordon Linoff and Michael Berry: For Marketing, Sales, and Customer Relationship Management. 2nd ed. Indianapolis: Wiley, 2004.
MLA (9th ed.) CitationLinoff, Gordon S., and Michael J. Berry. Data Mining Techniques for Marketing, Sales, and Customer Relationship Management / Gordon Linoff and Michael Berry: For Marketing, Sales, and Customer Relationship Management. 2nd ed. Wiley, 2004.