APA (7th ed.) Citation

Knox, S. (2003). Customer relationship management perspectives from the market place / Simon Knox ... [et al.]: Perspectives from the market place. Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Knox, Simon. Customer Relationship Management Perspectives from the Market Place / Simon Knox ... [et Al.]: Perspectives from the Market Place. Oxford: Butterworth-Heinemann, 2003.

MLA (9th ed.) Citation

Knox, Simon. Customer Relationship Management Perspectives from the Market Place / Simon Knox ... [et Al.]: Perspectives from the Market Place. Butterworth-Heinemann, 2003.

Warning: These citations may not always be 100% accurate.