APA (7th ed.) Citation

Palmer, B. (2004). Making change work : practical tools for overcoming human resistance to change / Brien Palmer: Practical tools for overcoming human resistance to change. ASQ Quality Press.

Chicago Style (17th ed.) Citation

Palmer, Brien. Making Change Work : Practical Tools for Overcoming Human Resistance to Change / Brien Palmer: Practical Tools for Overcoming Human Resistance to Change. Milwaukee, Wis.: ASQ Quality Press, 2004.

MLA (9th ed.) Citation

Palmer, Brien. Making Change Work : Practical Tools for Overcoming Human Resistance to Change / Brien Palmer: Practical Tools for Overcoming Human Resistance to Change. ASQ Quality Press, 2004.

Warning: These citations may not always be 100% accurate.