APA (7th ed.) Citation

IT Service Management Forum International & Van Bon, J. (2007). Foundations of IT service management : based on ITIL V3: Based on ITIL V3. Van Haren.

Chicago Style (17th ed.) Citation

IT Service Management Forum International and Jan Van Bon. Foundations of IT Service Management : Based on ITIL V3: Based on ITIL V3. Zaltbommel: Van Haren, 2007.

MLA (9th ed.) Citation

IT Service Management Forum International and Jan Van Bon. Foundations of IT Service Management : Based on ITIL V3: Based on ITIL V3. Van Haren, 2007.

Warning: These citations may not always be 100% accurate.