APA (7th ed.) Citation

Oliver, D., Romm-Livermore, C., & Sudweeks, F. (2009). Self-service in the Internet age : expectations and experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors: Expectations and experiences. Springer.

Chicago Style (17th ed.) Citation

Oliver, Dave, Celia Romm-Livermore, and Fay Sudweeks. Self-service in the Internet Age : Expectations and Experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, Editors: Expectations and Experiences. London: Springer, 2009.

MLA (9th ed.) Citation

Oliver, Dave, et al. Self-service in the Internet Age : Expectations and Experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, Editors: Expectations and Experiences. Springer, 2009.

Warning: These citations may not always be 100% accurate.