APA (7th ed.) Citation

Woodcock, N., Foss, B., & Stone, M. (2003). Customer management scorecard / Neil Woodcock. Merlin Stone, Bryan Foss. Kogan Page.

Chicago Style (17th ed.) Citation

Woodcock, Neil, Bryan Foss, and Merlin Stone. Customer Management Scorecard / Neil Woodcock. Merlin Stone, Bryan Foss. London: Kogan Page, 2003.

MLA (9th ed.) Citation

Woodcock, Neil, et al. Customer Management Scorecard / Neil Woodcock. Merlin Stone, Bryan Foss. Kogan Page, 2003.

Warning: These citations may not always be 100% accurate.